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Frequently Asked Questions

Here you can find the most common questions about Deal Master’s services, including our bus rental and transport solutions for corporate, luxury, and private needs in Saudi Arabia.

  • What is Deal Master?
    Deal Master is a leading transport services provider specializing in bus rentals, corporate transportation, and VIP travel in Saudi Arabia. We offer a range of services, from scheduled trips to on-demand private bus rentals.
  • Where do you operate?
    Deal Master operates primarily in Saudi Arabia, offering a wide range of transport solutions for individuals, businesses, and organizations across the country.
  • How can I contact Deal Master for bookings?
    You can easily reach us through our website or contact our customer service for any booking inquiries. We’re always ready to assist with your transport needs.
  • How do I make a booking with Deal Master?
    Booking with Deal Master is simple. Visit our website or contact our team to book any of our services, whether it’s for a scheduled trip, private rental, or corporate transport.
  • What services does Deal Master offer for individual travel?
    Deal Master offers a range of travel services, including scheduled trip bookings (Umrah, tourism, intercity), private bus rentals for unscheduled trips, and VIP van rentals for high-profile clients.
  • How can I book a bus for my group or family trip?
    You can book a private bus with Deal Master for any unscheduled group or family trip, tailored to your specific needs and preferences.
  • Can I reserve a seat on a scheduled trip?
    Yes, you can easily book a seat on specific scheduled trips with fixed destinations and times through our website or customer service.
  • What types of VIP transport services do you offer?
    We offer luxury VIP vans and buses, including premium features like leather seats, entertainment systems, and WiFi for high-profile clients.
  • Do you offer corporate transport solutions?
    Yes, we offer tailored corporate transport solutions, including daily or monthly rental services, employee and student transport, and shuttle services for shift-based organizations.
  • What types of buses are available for rental?
    We have a variety of buses available for rent, including large buses (60-70 passengers), tourist buses (49-50 passengers), VIP buses (20-30 passengers), and mini buses (12-14 passengers).
  • What is the capacity of your VIP vans?
    Our VIP vans come in capacities of 6, 9, and 18 passengers, equipped with luxury features like leather seats, entertainment systems, and WiFi.
  • Do you offer school transport services?
    Yes, we provide school transport services with equipped buses that include GPS tracking, safety systems, and comfortable seating for students.
  • How can I track the bus or van during my trip?
    Our buses and vans are equipped with GPS tracking systems, allowing both passengers and customers to track the vehicle’s location in real-time.
  • Can I customize my transport service?
    Yes, we offer customized transport solutions tailored to your specific needs, whether it’s for a corporate event, school transport, or VIP services.
  • Do you offer one-time trip rentals?
    Yes, you can rent our buses and vans for one-time trips, whether for family travel, business events, or special occasions.
  • How do I make changes to my booking?
    You can contact our customer service to make any changes to your booking. We’re happy to assist you with rescheduling or modifying your trip.
  • Are your buses and vans insured?
    Yes, all of our buses and vans are fully insured for your safety and peace of mind.
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, bank transfers, and cash payments.
  • Do you offer discounts for long-term rentals?
    Yes, we offer special discounts for long-term rentals, including daily and monthly contracts for corporate and school transport services.
  • Do you offer transport for special events?
    Yes, we provide transport services for special events such as weddings, conferences, and corporate functions.
  • What should I do if I have a complaint?
    We take complaints seriously. Please contact our customer service team, and we will address your concern promptly.
  • Do you offer transportation for Hajj & Umrah?
    Yes, we offer dedicated transport services for Hajj & Umrah, including comfortable buses with scheduled trips for pilgrims and visitors.
  • Can I cancel my booking?
    Yes, cancellations are allowed depending on our terms and conditions. Please refer to our cancellation policy or contact our team for more information.